Harmen Wessels is CrossBreeze’s data protection officer. He can be reached via firstname.lastname@example.org.
Personal data that we process
CrossBreeze processes your personal data because you use our services and / or because you provide them yourself.
Below you will find an overview of the personal data that we process:
- First and last name
- Phone number
- Email address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Location data
- Information about your activities on our website
- Internet browser and device type
- Bank account number
Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at email@example.com and we will delete this information.
For what purpose and on what basis we process personal data
CrossBreeze processes your personal data for the following purposes:
- Handling your payment
- To be able to call or e-mail you if this is necessary to be able to perform our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- CrossBreeze analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
- CrossBreeze follows your surfing behavior on various websites with which we tailor our products and services to your needs.
- CrossBreeze also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.
Automated decision making
CrossBreeze does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, a CrossBreeze employee).
How long do we keep personal data
CrossBreeze does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
Category> Retention period> Reason
Sharing of personal data with third parties
CrossBreeze will not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. CrossBreeze remains responsible for these processing operations.
Cookies, or similar techniques, that we use
On your first visit to our website, we have already informed you about these cookies and asked permission to place them.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.
For an explanation, see: https://veiliginternetten.nl/themes/situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Cookies are also placed on this website by third parties. These are, for example, advertisers and / or the social media companies.
View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by CrossBreeze and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to firstname.lastname@example.org.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
CrossBreeze would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
CrossBreeze takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via email@example.com